Shipping policy
What If? Shipping Policy
At What If?, we aim to provide fast and reliable shipping for all of our customers. Please read our shipping policy below for more information on how we process and deliver your orders.
1. Shipping Locations
We currently offer shipping to Australia
2. Processing Time
All orders are processed and shipped from our warehouse with next day dispatch after receiving your order. Please note that orders placed on weekends or holidays will be processed the next business day.
3. Shipping Methods and Delivery Time
We offer the following shipping methods:
- Standard Shipping: Estimated delivery time: 4 - 7 days
- Expedited Shipping: Estimated delivery time: 2 - 5 days
Delivery times may vary depending on your location, but we aim to ensure your order arrives as quickly as possible.
4. Shipping Costs
Shipping costs are calculated at checkout based on your order size, shipping method, and delivery location. What If? offers free shipping for orders over $100.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can track your order's progress. Please note that it may take 24-48 hours for the tracking information to appear in the courier’s system.
6. Shipping Delays
While we strive to ensure timely delivery, What If? is not responsible for any shipping delays caused by the courier, weather conditions, or other unforeseen circumstances. If your order is delayed, please reach out to the courier directly for more information.
7. Lost or Damaged Items
If your order is lost or damaged during transit, please contact us within 7 days of receiving the item. We will assist in filing a claim with the shipping carrier and either provide a replacement or issue a refund, depending on the situation.
8. Address Accuracy
Please ensure that the shipping address you provide is accurate and complete. What If? is not responsible for delays or undelivered packages due to incorrect addresses. If you notice an error with your shipping address, please contact us as soon as possible to make any necessary changes.
9. International Shipping (if applicable)
For international orders, you may be subject to customs duties, taxes, or import fees upon arrival in your country. These charges are the responsibility of the customer and are not included in the shipping costs at checkout. Please check with your local customs office for more information.
10. Contact Us
If you have any questions about your order or our shipping policy, please contact us at:
What If?
Email: sales@whatifhardseltzer.com