Refund policy
What If? Return Policy
At What If?, we strive to provide you with high-quality products and exceptional service. If you're not fully satisfied with your purchase, we want to make it right. Please read our return policy below.
Returns
Due to the nature of our products, What If? is unable to accept returns or exchanges for opened or consumed products. However, if your purchase is damaged or defective, we will gladly assist you with a replacement or refund.
Damaged or Defective Products
If your product arrives damaged or defective, please contact our customer service team within 7 days of receiving your order. To initiate a return or exchange, please email us at sales@whatifhardseltzer.com with the following information:
- Order number
- Photos of the damaged or defective product
- A brief description of the issue
Once we verify the damage, we will either issue a replacement or provide a refund, depending on your preference and availability of the product.
Refunds
Refunds are issued for damaged or defective items only. If a refund is granted, the amount will be credited to your original payment method within 7-10 business days.
Shipping Costs
Shipping costs are non-refundable. If you are returning a defective or damaged product, we will cover the return shipping costs.
Contact Us
If you have any questions or concerns regarding your purchase or our return policy, please contact us at sales@whatifhardseltzer.com. We're here to help!